Contacts

This page explains who to contact for what. Zoome AU is an information site, so it cannot see, change or unlock any casino account.

Contact the Zoome AU site team

Write to us about corrections, broken links, privacy requests or media questions:

Email: the address shown in the site footer

Please tell us the page address and what needs attention. We read every message, and we cannot give gambling, legal or financial advice.

Need help with your Zoome account?

Login, password, payment and verification issues belong to the casino. Zoome Casino lists these support channels, all in English:

• Live chat: available 24/7 on zoome.casino.
• Email: use the support address published on zoome.casino.
• FAQ: self-service answers on the casino website.

Open the casino with the Login button and use the help options there. Never share your password or full card number with anyone, including this site.

Before you write

1. Check the FAQ on the home page for sign-in, registration and withdrawal answers.
2. Have the exact error message ready if you are reporting a problem.
3. Remember that we respond to site questions only, not account disputes.

Need support for gambling harm?

Gambling Help Online offers free, confidential support in Australia at gamblinghelponline.org.au or on 1800 858 858, 24 hours a day. More details are on our responsible gambling page.