Responsible Gambling

Gambling should be entertainment, never a way to earn money or fix a problem. This page is for adults 18 and over.

Online casinos and Australian law

Under the Interactive Gambling Act 2001, it is generally unlawful for a business to offer real-money online casino games, such as pokies, roulette and blackjack, to people in Australia. The Australian Communications and Media Authority (ACMA) enforces the law and blocks non-compliant sites. Licensed Australian wagering on sport and racing is a separate category.

Zoome Casino is operated by Novatrix SRL under Tobique Gaming Commission licence No. 0000002. That is not an Australian licence. If you play at an offshore casino, Australian regulators do not supervise it, and you may have limited ways to resolve disputes. BetStop, the national self-exclusion register, covers licensed Australian wagering providers and does not cover offshore casinos.

Get free, confidential help

• Gambling Help Online: call 1800 858 858, 24 hours a day, or chat at gamblinghelponline.org.au.
• Talk to your doctor or a counsellor about how gambling affects you.
• Ask your bank about blocking gambling transactions on your cards.

Warning signs

• Spending more money or time than you planned.
• Chasing losses or gambling to escape stress.
• Borrowing money or hiding your play from family.
• Feeling irritable when you try to stop.

Keep control

1. Decide a budget before you start, using only money you can afford to lose.
2. Set deposit limits and session reminders with the responsible gaming tools the casino provides.
3. Take regular breaks and never play when tired, upset or under the influence.
4. Do not treat bonuses as a reason to deposit more than planned.
5. Stop when you reach your limit. Losses are not recoverable by betting more.

If you decide to stop

Ask the casino to close or self-exclude your account, and remove saved payment details. Reaching out is a strong step, and support is only a phone call away on 1800 858 858.